Help and Information

Delivery

Delivery is FREE for products totalling £75 or over.
Delivery costs £4.95 for products totalling under £75.
Products marked will be delivered the next working day if ordered before midday on a working day, otherwise the following working day.
Products marked will be delivered in 2-4 working days.
Products marked will be delivered in 5-12 working days.

If you order products with different delivery times they will normally be sent in separate parcels.
Deliveries to Northern Ireland, Scottish Highlands and BFPO addresses may take an extra 1 or 2 working days.
We cannot deliver to the Channel Islands, Isle of Man or Isle of Wight.
Please allow 2 or 3 extra working days for tailored items.
"Working days" are Monday to Friday excluding public holidays.

60 Day Returns We offer a no quibble 60 days returns policy.
Track My Order Track the progress of your order through our system.
Size Charts Size conversion charts for various sizing methods.
Tailoring Information about our bespoke tailoring services.
Ordering, Payment and Delivery Details of the payment methods, delivery times and order tracking.
Returns, Cancellations and Complaints Details of our cancellations, returns and complaints procedures.
Loyalty Programme Terms and Conditions Information governing use of the Buy Jeans Loyalty Programme.
Privacy and Cookie Policy How we use and store your personal information and cookies.
Legal Legal details relating to your order.
About Us General information about Buy Jeans.
Contact Us Company contact and legal details.
Meet the Team Learn more about the Buy Jeans team!