Contact Us

COVID-19 Temporary Changes

To ensure the safety of our team with effective social distancing, we are restricting the number of people working at any time. To ensure orders are delivered as promptly as possible we are prioritising order dispatch and emails over answering phone calls.

We ask you not to phone us unless your enquiry is urgent. Please contact us by email using the details below and we will reply as soon as possible. Please include your order number if your enquiry is about an existing order. It may take us a little longer than normal to reply to emails, please bear with us.

Full information about our response to the COVID-19 pandemic is on our COVID-19 Updates and Guidance page.

We thank you for your support and understanding at this difficult time.

Helpline Number

In case of any query please call one of our customer service representatives on 01432 34 35 32 (international +44 1432 34 35 32) or email support@buy-jeans.net.

Our helpline is staffed between 9:30am and 5:00pm Monday to Friday. Calls are charged at the normal rate for calls from your area to Herefordshire, England.

Please quote your order number if your enquiry is about an existing order.

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