Help and Information

Delivery

• UK delivery is FREE for all orders.
• Products marked will be delivered the next working day if ordered before midday on a working day, otherwise the following working day.
• Products marked will be delivered in 2-4 working days.
• Products marked will be delivered in 5-12 working days.

• If you order products with different delivery times they will normally be sent in separate parcels.
• Deliveries to Northern Ireland, Scottish Highlands, Channel Islands and BFPO addresses may take an extra 1 or 2 working days.
• Please allow 2 or 3 extra working days for tailored items.
• "Working days" are Monday to Friday excluding public holidays.

• All parcels are sent by Royal Mail, APC or DPD.
• Payment methods accepted are credit and debit cards, cheques and postal orders.
• Please see the Ordering, Payment and Delivery page for full details.

Help and Information Pages

• Christmas Ordering Christmas 2021 opening, ordering, delivery and returns information
• Ordering, Payment and Delivery Details of the payment methods, delivery times and order tracking.
• Returns, Cancellations and Complaints Details of our cancellations, returns and complaints procedures.
• Loyalty Programme Terms and Conditions Information governing use of the Buy Jeans Loyalty Programme.
• Privacy and Cookie Policy How we use and store your personal information and cookies.
• Legal Legal details relating to your order.
• Track My Order Track the progress of your order through our system.
• Size Charts Size conversion charts for various sizing methods.
• Tailoring Information about our bespoke tailoring services.
• About Us General information about Buy Jeans.
• Contact Us Company contact and legal details.
• Meet the Team Learn more about the Buy Jeans team!