Christmas 2025 Ordering Information

Last Ordering Dates

The last ordering dates and times for delivery before Christmas for items in stock are:

• UK website orders for NEXT DAY delivery, order by 8am on Tuesday 23rd December for delivery by Wednesday 24th December.
• UK website orders for 2-4 working days delivery, order by 8am on Thursday 18th December for delivery by Wednesday 24th December.
• UK website orders for 5-12 working days delivery, order by 8am on Monday 15th December for delivery by Wednesday 24th December.

UK website orders for next day delivery placed on Saturdays, Sundays or after midday on weekdays are dispatched on the next working day using a next day service.

Tailored products ordered for next day delivery will take an extra 2-3 days for the tailoring and will then be sent using a next day service. Please allow the extra time when ordering these.

Customer Services Opening Hours

Our customer services office will be open for telephone calls over the holiday period on the following dates and times:

• Friday 19th December 10am to 4pm
• Saturday 20th December closed
• Sunday 21st December closed
• Monday 22nd December 10am to 4pm
• Tuesday 23rd December 10am to 4pm
• Wednesday 24th December (Christmas Eve) 10am to 12pm
• Thursday 25th December (Christmas Day) closed
• Friday 26th December (Boxing Day) closed
• Saturday 27th December closed
• Sunday 28th December closed
• Monday 29th December 10am to 4pm
• Tuesday 30th December 10am to 4pm
• Wednesday 31st December (New Year's Eve) 10am to 12pm
• Thursday 1st January (New Year's Day) closed
• Friday 2nd January 10am to 4pm

On all other days we are open as normal (10am to 4pm, Monday to Friday).

Returns and Exchanges

We now offer 60 day returns which allows you to purchase your Christmas presents with confidence. If they are not quite right you can return them for an exchange or refund after the festive period.

Last updated 5th October 2025.