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Help and Information
Delivery
- UK Free Next Day Delivery is FREE for delivery the next working day, if ordered before midday, on selected products only.
- UK Economy delivery is FREE for delivery in 8 to 12 working days.
- UK Standard delivery costs £3.95 for delivery in 4 to 6 working days.
- UK Express delivery costs £5.95 for delivery in 2 to 3 working days.
- Deliveries to Northern Ireland, Scottish Highlands, Channel Islands and BFPO addresses may take an extra 1 or 2 working days.
- Republic of Ireland, Belgium, France, Germany, Luxembourg and Netherlands delivery costs £14.95 for delivery in 12 to 15 working days.
- Spain (Mainland), Austria, Italy and Denmark delivery is charged at a flat rate of £19.95 for delivery in 12 to 15 working days.
- "Working days" are Monday to Friday excluding public holidays.
- Please allow 2 or 3 extra working days for tailored items.
- All parcels are sent by Royal Mail or DPD.
- Payment methods accepted are credit and debit cards, cheques and postal orders (UK only).
- Please see the Ordering, Payment and Delivery page for full details.
Help and Information Pages
Details of the payment methods, delivery times and order tracking.
Details of our cancellations, returns and complaints procedures.
Information governing use of the Buy Jeans Loyalty Programme.
How we use and store your personal information and cookies.
Legal details relating to your order.
Track the progress of your order through our system.
Size conversion charts for various sizing methods.
How to care for your denim and other Buy Jeans purchases.
Information about our bespoke tailoring services.
General information about Buy Jeans.
Company contact and legal details.
Learn more about the Buy Jeans team!
